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In homes throughout the country, domestic workers are essential in keeping the household running. From housekeeping, meal preparation, to looking after children and elderly care, these workers contribute significantly to daily family life.

What Does a Domestic Worker Do?

Domestic workers—sometimes called maids—are hired personnel who take care of various household responsibilities. In Malaysia, they often come from countries such as Indonesia, and are usually brought in through registered maid agencies.

### Common Duties of Domestic Workers

The day-to-day tasks of domestic workers can vary by family, but typically include:

- General housekeeping
- Daily cooking
- Doing laundry
- Supervising kids
- Looking after senior citizens
- Running errands

Some domestic workers are also trained in specific dietary cooking, depending on family needs.

### Legal Hiring in Malaysia

To ensure compliance when hiring a domestic worker in Malaysia, employers must go through a licensed agency approved by the MOHR and the Immigration authorities. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their clear process.

These agencies handle:

- Recruitment
- Work permits and visa processing
- Medical checkups
- Pre-deployment training

### Respecting Worker Rights

As awareness grows, Malaysia continues to strengthen legal protections for domestic workers. Employers are expected to:

- Ensure a safe work environment
- Allow adequate off-days
- Honor salary agreements
- Not overwork the helper

Workers also deserve:

- Medical care
- A decent living space
- Protection from abuse

### Mutual Respect Matters

A strong relationship between an employer and domestic worker is built on:

- Clear communication
- Consistency and fairness
- Human dignity and kindness

Treating your domestic worker with fairness ensures not just their happiness, but also a productive home.

### Conclusion

Domestic workers are more than just assistants—they’re essential members of many Malaysian households. By understanding their role and promoting fair, ethical employment, we can build a better domestic work culture.